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New Maintenance Program

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Orion Security Solutions (OSS) is proud to announce the development of our new maintenance program. This program will complement our existing, industry-leading service and preventative maintenance programs. The difference is that the new maintenance program will include full replacement of faulty system equipment to give our customers a fixed budget cost for full system maintenance. This new maintenance program comes as a result of some of our customer’s needs and feedback.

OSS service and maintenance department leads the industry in quality, response time, and customer satisfaction. We have always emphasized service as the cornerstone of customer development and retention. As a result of our impeccable reputation, our service and maintenance programs have resulted in numerous project referrals and is an integral part of our company’s growth and sustainment.

The existing service and preventative maintenance Platinum, Gold, Silver, and First Responder Programs will continue to offer the outstanding discounts and benefits to our customers. The new maintenance program will simply offer equipment replacement rather than equipment discounts to provide a terrific solution to customers with this benefit requirement. We look forward to formally offering this new maintenance program soon and will be happy to provide proposals in the interim should you have immediate needs. This program, like our existing programs, will be offered to support systems we installed, as well as, those that were installed by other companies.

Please join us next week here at The O for more exciting news.

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Sean Crain is founder and CEO of Orion Security Solutions (OSS). Prior to starting OSS, Sean spent over eight years with the U.S. Department of State as a Diplomatic Security Service (DSS) Officer working in nearly 40 countries on 6 continents around the world including Thailand, Vietnam, Burma, Switzerland, Indonesia, Australia, Cambodia, Austria, Germany, Poland, Kenya, Uganda, Egypt, Brazil, Peru, and Columbia.

He received advanced training in the techniques and methodologies of counter intelligence and anti-terrorism in order to carry out responsibilities which included designing, installing, and maintaining state-of-the-art security solutions to protect national security information, U.S Embassies and other sensitive U.S. facilities, and diplomatic personnel, including U.S. Presidents and Secretaries of State. Sean was also called upon to design and implement security protocols and systems which included video surveillance, intruder detection, access controls, locks, perimeter security, and assessments. He also played an integral role in writing the U.S. Department of State security policies for post communications centers, controlled access areas, and building management systems in U.S. Embassies, U.S. Consulates, and inter-agency facilities worldwide.