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OSS Limited Liability Warranty

Orion Security Solutions, LLC provide our hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Orion Security Solutions, LLC warrants that the hardware products it manufactures will be free from defects in materials and workmanship. The limited warranty term and any other terms and conditions not set forth herein is outlined on the product specification sheets of each of the products and begins on the date of invoice, as further described in the following text.

This limited warranty applies only to the original end user customer of the product for so long as the original end user customer owns the product. This limited warranty is non-transferable.

Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Orion Security Solutions, LLC, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Orion Security Solutions, LLC

This limited warranty does not cover any software, external devices, accessories or parts added (except as specifically noted); to an Orion Security Solutions, LLC system after the system is shipped from Orion Security Solutions, LLC monitors, keyboards, and mice that are Orion Security Solutions, LLC branded or that are included on Orion Security Solutions, LLC's standard price list are covered under this limited warranty.

During the warranty period beginning on the invoice date, Orion Security Solutions, LLC will repair or replace products covered under this limited warranty that are returned to Orion Security Solutions, LLC's facility. To request limited warranty service, you must contact Orion Security Solutions, LLC's Customer Technical Support within the limited warranty period. Refer to the chapter titled "Getting Help" or "Contacting Orion Security Solutions, LLC" in your documentation to find the appropriate telephone number for obtaining customer assistance. If limited warranty service is required, Orion Security Solutions, LLC will issue a Return Material Authorization (RMA) Number. You must ship the products back to Orion Security Solutions, LLC in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Orion Security Solutions, LLC will ship the repaired or replacement products to you freight prepaid if you use an address in the continental United States, where applicable. Shipments to other locations will be made freight collect. If you do not call to get an RMA number, your shipment will not be accepted, and will be returned to you. It is IMPORTANT to contact Orion Security Solutions if you have merchandise that needs to be returned.

NOTE: Before you ship the product(s) to Orion Security Solutions, LLC, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. Orion Security Solutions, LLC does not accept liability for lost data or software.

Orion Security Solutions, LLC owns all parts removed from repaired products. Orion Security Solutions, LLC uses new and reconditioned parts made by various manufacturers in performing limited warranty repairs and building replacement products. If Orion Security Solutions, LLC repairs or replaces a product, its limited warranty term is not extended.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). ORION SECURITY SOLUTIONS, LLC'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ORION SECURITY SOLUTIONS, LLC DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

THE FOREGOING IS THE COMPLETE WARRANTY FOR ORION SECURITY SOLUTIONS, LLC PRODUCTS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH HEREIN, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO ORION SECURITY SOLUTIONS, LLC PRODUCTS AND ORION SECURITY SOLUTIONS, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

These provisions apply to Orion Security Solutions, LLC's limited warranty only. For provisions of any on-site service contract covering your system, refer to the separate on-site service contract that you will receive. This warranty does not cover third-party vendors. They carry separate warranties, which will be honored by Orion Security Solutions if said products are purchased through Orion Security Solutions only. Orion Security Solutions, LLC, reserves the right to amend or change the warranties of products without notification to buyer.